FAQ

Frequently asked questions.

Quick answers for members, admins, and prospective Expert Pool users.

Who can join the Expert Pool?

Analysts, field operators, specialists, and advisory experts with relevant supply chain, public health, logistics, agriculture, pharma, or policy experience can apply.

What is the difference between the Analyst Group and Advisory Expert tracks?

The Analyst Group is a state-level, hub-embedded pipeline focused on field operations across Nigeria (Enumerator, Analyst, Control Tower Specialist tiers, billed in Naira). The Advisory Expert track is a premium, remote-first consulting pipeline for professionals with 10+ years of experience (Bronze, Silver, Gold tiers, billed in USD).

How much does membership cost? Are training fees included?

Analyst Group membership is ₦50,000 per year for every tier. Advisory Expert membership starts at $500 per year at Bronze. Training fees are not included — structured training programmes are paid for separately, and available trainings with their costs are listed in your dashboard.

What training is required and how long does it take?

Analyst Group members complete 4–14 weeks of structured, paid training depending on tier: 4–6 weeks for Enumerators, 8–12 weeks for Analysts, and 10–14 weeks for Control Tower Specialists. Advisory Experts can take Expert Academy modules to progress.

How am I assigned to a hub?

Analyst Group members are auto-assigned to their State Supply Chain Innovation Hub based on the state of residence selected at registration. Coverage spans all 36 states plus the FCT.

Can I belong to both tracks?

Not under one profile. A member cannot hold simultaneous active memberships in both tracks — if you qualify for both, you register twice with separate email addresses.

What payment methods and currencies are supported?

Analyst Group fees are paid in Naira (NGN) via Paystack. Advisory Expert fees are paid in USD via Stripe. All memberships are annual — there is no monthly billing.

How do renewals work?

Membership is annual. You receive automated reminders 60, 30, and 7 days before expiry, a renewal banner appears in your dashboard, and you can renew in one click from there.

What happens if my membership lapses?

Lapsed profiles are suspended, never deleted. Your engagement history is preserved and your profile can be reactivated within 90 days by paying the annual fee.

How are opportunities published and how do I apply?

Live Terms of Reference and job openings appear on the public Opportunities Board, filtered to your track and tier eligibility. Apply Now routes your application to the dedicated application inbox.

How do I update my CV or profile?

Sign in and open Settings in your dashboard. You can update your profile details and upload an updated CV at any time.

Who do I contact for support?

Use the Contact page to reach the ARC_ESM Expert Pool team — enquiries are followed up by email.